What Is The Importance Of Healthcare Communication?
For hospitals and health care institutions, ensuring that patients receive
proper care is more than just doing procedures and diagnosing. Communication is
a crucial component throughout the health care process. Whether it be a clinic
accurately sharing patient data with another facility, or a team of nurses,
doctors, specialists, or other staff at a hospital discussing how to treat
current and incoming patients, the requirement for concise, effective
communication is always present in the field of health.
A Priority on Patient Safety
Patient safety is the top reason for establishing a robust communication
structure in any health care organization. Although communication mistakes can
result in devastating consequences, these problems are often relatively easy to
fix, meaning many deaths of patients caused by errors in communication can be
prevented. This alone is one of the main reasons that communication is crucial
for the protection of patients.
Interhospital vs. Intrahospital Communications
Healthcare institutions can use two methods of communication to ensure
patient safety and well-being Interhospital and intrahospital.
Interhospital
Interhospital communications are the sharing of information between multiple
institutions or sites. It includes transmissions between facilities that are
owned by the same company and between completely distinct health care
institutions. It is vital to have clear communication between the facilities in
cases where patients move from one place to another, medical records are moved
and vital medical equipment is moved. Many students in healthcare find the Edgar
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Intrahospital
Problems with communication also occur in the same institution. In-hospital
communication refers to any information sharing within a single
institutionincluding coordination of rooms, scheduling surgeries, assigning
further tests, or even setting up appointments. If doctors, staff and patients
fail to efficiently communicate information, it can result in inefficient
processes that can result in higher costs, or even the death of patients.
Patient record delays, lack of procedural coordination, or even serious medical
mistakes could all result from inadequate communication between
hospitals.
Sending Patient Data
Records of patients are shared safely by intra- and interhospital
communication. Inadequate records received can result in hospitals spending
millions each year in unnecessary expenses. The patient data is used to create
the complete medical history of the patient and ensure the best medical care.
When patient data aren't shared between departments or other health care
institutions, there's an increased risk of mistakes in the practice, and
consequently cost increases.
Sharing research results
Research is crucial to the health care industry. It helps to improve and
create new procedures and tools. However, some third-party researchers (such as
those working for pharmaceutical labs or private firms -- are reluctant to
disclose their findings to providers because of competitive pressures in their
industries. Forbes published an article that stated that lack of access to
research could slow the pace of medical advances, waste funds, and negatively
impact the quality of life. In order for health care methods to advance, health
care providers must adopt communications systems that enable researchers to
quickly and efficiently collaborate within the same company and across multiple
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Collaboration with colleagues
The communication in hospitals relies on the collaboration of staff members.
Patients, lab technicians, medical staff, and doctors all must be in constant
communication to ensure a system that operates as efficiently as it can.
Inter-colleague collaboration also includes entering data accurately into
databases, and especially shared databases. Inaccurate communication between
departments can cause errors in database entry, which, in turn, can possibly put
the health of patients at risk.
Managing Hospital Leadership
If they're privately or publicly supported, hospitals are business and must
function as such. Hospital managers and other administrators must communicate
frequently with doctors, staff, and patients. Hospital managers and leaders are
accountable for overseeing the administration tasks , and they play an important
role in the individual's plans for healthcare. They should be able to openly
communicate with their colleagues and facilitate information sharing between
departments within hospitals and other institutions to be effective.
Telemedicine Advancements
Health care professionals are increasingly embracing Telemedicine, which entails using a variety of internet-connected technologies to serve patients from a distance. These technologies play crucial role in health communications as per the American Telemedicine Association.
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